Terms & conditions

Welcome to Maistrali Sea View Apartments. These Terms & Conditions outline the rules and regulations for the use of our website and the booking of our apartments. By accessing this website and making a reservation, you accept and agree to comply with these terms.

1. Reservations and Payments

• Booking Confirmation: A booking is confirmed once you receive a confirmation email from Maistrali Sea View Apartments.
• Payment Terms: A deposit may be required to secure your booking. The remaining balance is due upon arrival. We accept major credit cards, bank transfers, and cash payments.

2. Check-In and Check-Out

• Check-In Time: Check-in is from 2:00 PM. Early check-in may be available upon request and subject to availability.
• Check-Out Time: Check-out is by 11:00 AM. Late check-out may be arranged in advance and is subject to availability and additional charges.

3. Accommodation

• Apartment Features: Each apartment is equipped with modern amenities, including air conditioning, a fully equipped kitchenette, private bathroom, cable television, and free Wi-Fi.
• Occupancy: The maximum occupancy for each apartment is specified at the time of booking. Exceeding the specified occupancy is not permitted without prior approval from management.
• Non-Smoking Policy: All apartments are non-smoking. Smoking is only permitted in designated outdoor areas.
• Pets: Pets are not allowed in the apartments.

4. Guest Responsibilities

• Property Care: Guests are expected to take good care of the apartment and its contents. Any damages or losses incurred during the stay will be charged to the guest’s account.
• Quiet Hours: To ensure the comfort of all guests, quiet hours are observed from 10:00 PM to 8:00 AM.
• Conduct: Guests must behave in a respectful manner and not cause any disturbances or nuisances to other guests or neighbors.

5. Liability

• Personal Belongings: Maistrali Sea View Apartments is not responsible for any loss or damage to personal belongings. Guests are advised to use the in-room safety box for valuables.
• Injury and Accidents: The management is not liable for any injuries, accidents, or illnesses that occur during your stay.

6. Privacy Policy

• Personal Information: We are committed to protecting your privacy. Personal information collected during the booking process is used solely for the purpose of managing your reservation and will not be shared with third parties.
• Data Security: We take appropriate measures to ensure the security of your personal data.

7. Website Use

• Content Accuracy: While we strive to ensure all information on our website is accurate, we do not guarantee its completeness or accuracy. Prices and availability are subject to change without notice.
• Links to Third-Party Sites: Our website may contain links to external websites. We are not responsible for the content or practices of these third-party sites.

8. Changes to Terms & Conditions

• Modifications: Maistrali Sea View Apartments reserves the right to modify these Terms & Conditions at any time. Changes will be posted on our website and will take effect immediately.

By booking a stay at Maistrali Sea View Apartments, you agree to abide by these Terms & Conditions. If you have any questions or require further clarification, please contact us at +30 2897 033621 or +30 6971549430.

Thank you for choosing Maistrali Sea View Apartments. We look forward to welcoming you to Stalis, Crete!